How to Withdraw Cash Using a QR Code on the BIDV SmartBanking App at an ATM
In today’s digital era, forgetting your wallet or ATM card is no longer a major concern. With BIDV’s QR cash withdrawal feature, customers can withdraw cash at thousands of ATMs nationwide using only a smartphone. This method saves time while enhancing transaction security.
In the article below, iCheckQR provides a detailed guide on how to withdraw money using a QR code via BIDV SmartBanking, along with the latest transaction limits, fees, and quick troubleshooting tips.
1. Requirements for Withdrawing Cash via QR Code at BIDV ATMs
Before performing a QR cash withdrawal, customers must ensure the following conditions are met:
Have a payment account and be registered for BIDV SmartBanking services.
Use a smartphone with a functioning camera and a stable internet connection (Wi-Fi/4G).
The SmartBanking app must have Smart OTP authentication activated.
Have an active debit card (domestic or international) linked to the app.
The ATM must support QR code scanning (typically newer ATM or CRM models).
2. Step-by-Step Guide to Withdrawing Cash via BIDV QR Code
The QR withdrawal process at BIDV ATMs is designed to be simple and user-friendly, even for first-time users. Follow the steps below:
Step 1: At the ATM, select “Withdraw cash via QR Code / Scan QR.”
Step 2: Choose your preferred language (Vietnamese).
Step 3: The ATM screen will display a QR code.
Step 4: Open the BIDV SmartBanking app on your phone and select “QR Cash Withdrawal.”
Step 5: Use your phone to scan the QR code displayed on the ATM screen.
Step 6: Enter the required withdrawal information on SmartBanking (Card type, Card number, Withdrawal account, and Withdrawal amount), then tap “Continue.”
Step 7: After completing the steps on your phone, the ATM will prompt you to enter your card PIN to confirm the transaction.
Step 8: Wait a few seconds for processing and collect your cash from the dispensing slot.
(Video tutorial: Withdrawing cash at an ATM using a QR code via BIDV SmartBanking.)
3. Transaction Limits & Fees for BIDV QR Cash Withdrawal
3.1. QR Withdrawal Limits
QR withdrawal limits are regulated similarly to physical card withdrawals and may vary depending on the ATM type or card tier.
3.2. Fees for QR Cash Withdrawal at BIDV
The withdrawal fee depends on the ATM location and the account package you are using.
4. How to Find BIDV ATMs That Support QR Cash Withdrawal
Not all ATMs support QR scanning, so locating a compatible machine is important.
Method 1: Find the Nearest ATM on the BIDV SmartBanking App
Open BIDV SmartBanking → Select “Find ATM/Branch.”
The app will display nearby BIDV ATMs based on your location.
This data is provided directly by BIDV, ensuring high accuracy.
Prioritize ATMs labeled CRM/CDM, as they typically support QR withdrawals.
Method 2: Search via the Official BIDV Website
Visit the ATM/Branch Network section on the official BIDV website:
https://bidv.com.vn/vn/atm-chi-nhanhEnter your province/city or district to search.
Suitable when checking ATM locations in advance or using a computer.
Method 3: Search on Google Maps
Open Google Maps.
Search for: “ATM BIDV near me.”
Prioritize ATMs located at major branches, office buildings, or shopping centers.
Note: Google Maps does not always indicate whether an ATM supports QR withdrawals. Verify through the SmartBanking app to be sure.
5. Common Errors and How to Fix Them
Occasionally, technical issues may occur during the transaction. Being aware of common problems helps you stay prepared.
Unable to scan QR code: Camera lens may be dirty or screen brightness too low → Clean the camera, increase brightness, and adjust the scanning angle.
QR code expired: QR codes are valid only for a short time → Select “Generate new code” at the ATM or recreate it on SmartBanking.
Transaction unsuccessful: Insufficient balance or daily limit exceeded → Check your account balance and withdrawal limit.
Account debited but no cash dispensed: Possible connection error → Wait 2–3 minutes, then call 1900 9247 for transaction support.
6. Frequently Asked Questions (FAQ)
Is there a fee for QR withdrawal at BIDV?
It depends on your account package. Withdrawals at BIDV ATMs are usually free or have lower fees compared to other banks.
Can I withdraw at another bank’s ATM?
Yes, if the ATM supports Napas/VietQR. However, fees are generally higher than at BIDV ATMs.
What should I do if my account is debited but no cash is dispensed?
Contact BIDV’s hotline at 1900 9247 to request a transaction review.
Conclusion
Withdrawing cash using a QR code at BIDV ATMs is a convenient solution when you need quick access to cash without carrying a physical card. As long as you have the BIDV SmartBanking app, choose a QR-enabled ATM, and follow the steps above, the transaction can be completed safely within seconds—even for first-time users.
Beyond banking, QR codes are increasingly used for payments, sharing links, documents, and personal information. If you need to create QR codes quickly, customize them easily, and manage them centrally, iCheckQR is the ideal solution to generate QR codes tailored to your needs.
